Personal Data Protection
Privacy Statement
PASCHOS ART OF GLASS complies with Greek legislation and with the European Regulation (EU) 2016/679 of the European Parliament on the protection of natural persons regarding the processing of personal data and on the free movement of such data (General Data Protection Regulation – GDPR) and is committed to its full implementation.
This policy applies to personal data collected via the website.
Data Controller
The controller for your personal data on this website is the company “PASCHOS S.A.” (PASCHOS ART OF GLASS), based in Thessaloniki (20 Merkouri St, ZIP 54655), phone: +30 2310 426156, Email: info@artofglass.gr.
For any information or request related to personal data protection, you may contact the above.
Purpose of This Policy
This policy aims to clearly, simply, and concisely explain:
What data we process, why, and on what legal basis
How long we store your data
Who receives your data
Your rights and how to exercise them
Our legitimate interests
When your consent is needed
What applies regarding cookies
When We Collect Your Data
When You Visit Our Website (IP, URL, Browser, OS)
PASCHOS ART OF GLASS may detect the IP address used by your computer or device to access the Internet and thus the website. This is necessary for network security and prevention of malicious actions. It also collects browser and OS type (Windows, Android, iOS, etc.), which do not directly identify you and are stored only as long as needed for security purposes. No prior consent is needed for this.
Automatically Stored Information – Cookies
PASCHOS ART OF GLASS uses cookies to ensure the proper function and display of the website, measure traffic, and store your preferences.
Cookies are small text/data files stored on your device by your browser.
They are governed by the e-Privacy Directive (EC 2002/58), integrated into Greek law (Law 3471/2006), and further regulated by GDPR and Law 4624/2019.
Cookie Categories Used:
Necessary Cookies: Required for secure site access and basic functionality. No consent required.
Performance (Analytics) Cookies: Used for statistical analysis. These collect anonymized data like visit counts and navigation paths. Consent is required.
Video Provider Cookies (Google, Vimeo, DailyMotion): Enable video playback. If disabled, you may not be able to view embedded videos.
Social Media Cookies: Allow sharing content on social media. Disabling will deactivate the share feature.
Marketing Cookies: Track visitor behavior for advertising. Enabled only with prior consent.
You can see all cookies, their purpose, provider, and duration under the “COOKIE SETTINGS” tab at the bottom of our website and adjust your preferences anytime.
When You Contact Us via Form
If you send us a message via the contact form, you must provide your name and email. This is needed to respond to your inquiry — whether it relates to a contract or product request, or based on our legitimate interest to reply. The form does not store or process your data on the website — it is sent as an encrypted email to our system and stored for 6 months.
Automated Decision Making
We do not use your data for automated decisions or profiling that would affect you legally or significantly.
Your Rights under GDPR
Right of Access & Rectification: Know what data we have and correct or complete it.
Right to Data Portability: Receive your data in machine-readable format, provided you gave it to us via consent or contract.
Right to Erasure: Request deletion unless we are legally required to keep it.
Right to Object: Object to processing based on our legitimate interest due to personal reasons.
Right to Restrict Processing: Temporarily halt processing if you contest the data or its processing.
Right to Complain: Submit a complaint to the Hellenic Data Protection Authority (www.dpa.gr) or contact us first at info@artofglass.gr.
How to Exercise Your Rights
Email your request to: info@artofglass.gr
We may ask for identity verification before proceeding. You’ll receive a response within one month (or be notified of delays if the request is complex). Requests are handled confidentially and free of charge unless repetitive or excessive.
Data Retention Period
We keep your data only as long as necessary for the purposes outlined above.
Who May Receive Your Data
Only authorized employees and partners who support our services (e.g., hosting providers, IT support, website management) — all bound by confidentiality contracts.
We never share your data for marketing purposes without explicit prior consent.
Transfers to Third Countries
We do not transfer your data outside the EEA unless GDPR safeguards are in place (e.g., encryption + Standard Contractual Clauses). Our servers are within the EEA.
Data Security
We implement strong technical and organizational measures: SSL encryption, staff training, confidentiality policies, certified hosting, etc. Although no system is 100% secure, we have breach response plans in place and will notify you if high risk to your rights arises.
Updates to This Policy
PASCHOS ART OF GLASS may update this policy without prior notice. Please review it regularly.
Last updated: September 2022